Privacy Policy

1. Introduction

SessionPool ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described herein, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, password (encrypted)
• Profile Information: Avatar image, bio, gaming platforms, favorite games, timezone preferences
• Session Data: Gaming sessions you create or join, player names, session descriptions
• Group Data: Groups you create or join, group memberships, roles within groups
• Communications: Direct messages sent to other users, group chat messages, comments on sessions, contact form submissions, feedback submissions
• Social Connections: Friend relationships, friend requests, blocked users
• Credits and Referrals: SessionPool Credits balance, credits transaction history, referral codes, referral relationships
• Preferences: Date/time format preferences, notification settings

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages
• Log Data: IP address, access times, referring URLs
• Cookies and Similar Technologies: See our Cookie Policy

2.3 Information from Third Parties

If you sign in using a third-party service (such as social login), we may receive information from that service as permitted by their policies and your privacy settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Enable gaming sessions, groups, and user interactions
• Facilitate direct messaging and social features
• Administer the SessionPool Credits program, including tracking balances, awarding credits, and detecting fraud
• Process and track referrals
• Process and respond to your inquiries and feedback
• Send you service-related notifications
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues, security threats, and fraudulent activity
• Enforce our Terms of Service and protect our legal rights
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

Your profile information (username, avatar, bio) and session data are visible to other users as part of the Service's functionality. Messages you send are visible to recipients.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually bound to protect your information.

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies, law enforcement).

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction without prior notice to you. By using the Service, you consent to such transfer of your information to any successor entity.

4.5 With Your Consent

We may share your information with your consent or at your direction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Protect against fraudulent or illegal activity
• Maintain backup copies for disaster recovery
• Fulfill any other legitimate business purpose

WE RESERVE THE RIGHT TO RETAIN ANONYMIZED, AGGREGATED, OR DE-IDENTIFIED DATA INDEFINITELY, EVEN AFTER ACCOUNT DELETION. SUCH DATA MAY BE USED FOR ANY PURPOSE, INCLUDING ANALYTICS, RESEARCH, AND IMPROVING THE SERVICE. YOU ACKNOWLEDGE THAT COMPLETE DELETION OF ALL DATA FROM ALL SYSTEMS (INCLUDING BACKUPS) MAY NOT BE TECHNICALLY FEASIBLE OR REQUIRED BY LAW.

When you delete your account, we will make reasonable efforts to delete or anonymize your personal information within a reasonable timeframe, except as required or permitted by law or as necessary for our legitimate business interests.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

WE CANNOT AND DO NOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR INFORMATION. YOU ACKNOWLEDGE THAT: (A) THERE ARE SECURITY AND PRIVACY LIMITATIONS INHERENT TO THE INTERNET; (B) THE SECURITY, INTEGRITY, AND PRIVACY OF ANY AND ALL INFORMATION EXCHANGED BETWEEN YOU AND US CANNOT BE GUARANTEED; (C) ANY SUCH INFORMATION MAY BE VIEWED OR TAMPERED WITH IN TRANSIT BY A THIRD PARTY. YOU TRANSMIT ALL INFORMATION AT YOUR OWN RISK.

WE SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN, ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE, OR ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE. YOU AGREE TO HOLD US HARMLESS FOR ANY SECURITY BREACH OR DATA LOSS.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, please contact us through our Contact Page. We may require verification of your identity before processing your request.

THESE RIGHTS ARE NOT ABSOLUTE AND ARE SUBJECT TO LIMITATIONS AND EXCEPTIONS UNDER APPLICABLE LAW. WE MAY DENY YOUR REQUEST IF WE HAVE A LEGITIMATE LEGAL BASIS TO DO SO, INCLUDING BUT NOT LIMITED TO: COMPLIANCE WITH LEGAL OBLIGATIONS, ESTABLISHMENT OR DEFENSE OF LEGAL CLAIMS, PROTECTION OF OUR RIGHTS OR THE RIGHTS OF OTHERS, OR IF THE REQUEST IS MANIFESTLY UNFOUNDED OR EXCESSIVE. WE RESERVE THE RIGHT TO CHARGE A REASONABLE FEE FOR EXCESSIVE OR REPETITIVE REQUESTS.

8. Data License

BY PROVIDING ANY INFORMATION TO US, YOU GRANT SESSIONPOOL A PERPETUAL, IRREVOCABLE, WORLDWIDE, ROYALTY-FREE, FULLY PAID-UP, TRANSFERABLE, SUBLICENSABLE LICENSE TO USE, COPY, MODIFY, CREATE DERIVATIVE WORKS FROM, DISTRIBUTE, PUBLICLY DISPLAY, AND OTHERWISE EXPLOIT SUCH INFORMATION FOR ANY PURPOSE, INCLUDING BUT NOT LIMITED TO IMPROVING THE SERVICE, DEVELOPING NEW PRODUCTS AND SERVICES, AND FOR MARKETING AND PROMOTIONAL PURPOSES.

This license survives termination of your account and these Terms. You represent and warrant that you have all rights necessary to grant this license and that your information does not infringe any third-party rights.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your use of the Service. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to countries outside your country of residence.

Where required, we implement appropriate safeguards for international transfers of personal data.

11. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

13. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Because there is no consistent industry standard for handling DNT signals, we do not currently respond to DNT signals.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is being collected
• Know whether your personal information is sold or disclosed
• Access your personal information
• Request deletion of your personal information
• Opt-out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

15. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR), including those described in Section 7 above.

Our legal basis for processing personal information includes:

• Contract: Processing necessary to provide the Service
• Legitimate Interests: Processing for our legitimate business purposes
• Consent: Where you have given consent for specific processing
• Legal Obligation: Processing necessary to comply with law

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our Contact Page.